Wednesday, 25 May 2016

Error 1606:Could not access network location Autodesk\Autocad

1606 Error + Autodesk 20xx installation + Product Initialization

We have been getting a lot of 1606 errors recently with various Autodesk products.  One suggestion that has worked to resolve this issue has been to...
1. Run regedit.exe.
2. Browse to:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders

Please check for “Name” =  Common Documents defined as C:\Users\Public\Documents
 
If you cannot find registry key name and data, please add below registry information under:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
Key name    : Common DocumentsType            : REG_SZData             : C:\Users\Public\Documents
 Public




OR Maybe another cause

Public folder exist or not in c:\users

 

Tuesday, 17 May 2016

RDP: Suddenly plagued with "Because of an error in data encryption..."

Remote Desktop Connection
---------------------------
Because of an error in data encryption, this session will end. Please try connecting to the remote computer again.
 
 
To resolve this issue, follow these steps:
  1. Start Registry Editor.
  2. Locate and then click the following registry subkey:
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\TermService\Parameters
  3. Under this registry subkey, delete the following values:
    • Certificate
    • X509 Certificate
    • X509 Certificate ID
  4. Quit Registry Editor, and then restart the server.
Does anyone have any suggestions please as I'm at a total loss what is happening here.
Thanks.
 

Monday, 16 May 2016

Remove and Re-add License Key for Office 2013


Introduction

Having been on Microsoft Office 365 for a few months now, we started to notice that when users who had activated software on a PC were removed from Office 365, the software would go into "grace period" and would continually notify the new user of the PC that there was a problem. The trouble was I could not figure out how to reassign the software license to the new user. Finally I have found steps that will accomplish this without having to repair/reinstall office.

1.

Open Command Prompt on PC

Open a Command Prompt window, and then take one of the following actions:
• If you installed the 64-bit version of Office 2013, move to the following folder: C:\Program Files\Microsoft Office\Office15

• If you installed the 32-bit version of Office 2013, move to the following folder: C:\Program Files (x86)\Microsoft Office\Office15

2.

Display the Current License(s)

Type the following command to display the license status. Note the last five characters of any and all license keys that display in the output:
cscript ospp.vbs /dstatus

3.

Remove the License(s)

Now run the following command as many times as needed to remove all of the license keys you noted from the previous step.
cscript ospp.vbs /unpkey:<last five characters of product key>

4.

Restart the Computer

Once the remove commands are successfull, close the command prompt and restart the PC.

5.

Reactivate MS Office 2013 with New Account

Launch one of the MS Office 2013 applications (I like to use Word). The application should prompt you to reactivate the by providing your sign-on ID. Enter in the new user's credentials and the software will now be licensed under their ID.





Wednesday, 4 May 2016

Website Added to the Whitelist Does Not Load Completely

Website Added to the Whitelist Does Not Load Completely

by hshah on ‎07-05-2013 04:25 PM - edited on ‎08-27-2015 04:13 PM by editeur (3,348 Views)

Issue

A website is added to the whitelist on the Palo Alto Networks firewall. However, when navigating to the website on a web browser, the page displays only partial content.

Cause

The issue may be due to the dependency, within the web page, on content from sites in the blocked list.

Details

To whitelist any website add the URL using the following format:
www.<site>/
<site>
*.<site>/

For example:
To add skype.com to the whitelist, use the following format:
www.skype.com/
skype.com
*.skype.com/

For this scenario, assume that all other sites are in the blocked category. Open www.skype.com with a browser (Chrome is used for this example). The page shows only partial content because the page calls for content from websites in the blocked category.

Resolution

Check the whitelisted web page for content references to other sites. Then, add those sites to the whitelist.

For example, using the Chrome browser with skype.com:
  1. Right click on skype.com web-page and click on Inspect content.
  2. Click on Network tab.
  3. Reload the page.
  4. Then, click on Network tab again.

Tuesday, 12 April 2016

Change the Google Drive default folder

Change the Google Drive default folder
Use this tip to change the default folder location in Windows
1) Click on the Google Drive icon in your system tray
2) Choose Quit Google Drive
3) Now move the Google Drive folder within Windows Explorer to a new location
4) Restart Google Drive from Start --> All Programs
5) Google Drive will warn you that it can't find the folder, click on the Google Drive icon again and choose Error - Google Drive folder is missing
6) A window will open up, choose Locate folder and go find the new Google Drive folder.

Wednesday, 30 March 2016

The system cannot log you on due to the following error: The RPC server is unavailable

CAUSE
There can be a few reasons for this problem:

     1. Incorrect DNS settings.

     2. Incorrect Time and Time zone settings.

     3. The "TCP/IP NetBIOS Helper" service isn't running.

     4. The "Remote Registry" service isn't running.



RESOLUTION
  1. Verity correct DNS settings.

               Troubleshooting "RPC Server is Unavailable" in Windows
              

    2. Verity correct Time and Time Zone settings.

    3. Verity that "TCP/IP NetBIOS Helper" is running and set to auto start after restart.

    4. Verity that "Remote Registry" is running and set to auto start after restart.


  •      Its recommended to reboot the computer after changing the required settings.

Tuesday, 23 February 2016

How to use Excel's VLOOKUP function

What exactly is VLOOKUP?

Basically, VLOOKUP lets you search for specific information in your spreadsheet. For example, if you have a list of products with prices, you could search for the price of a specific item.
We're going to use VLOOKUP to find the price of the Photo frame. You can probably already see that the price is $9.99, but that's because this is a simple example. Once you learn how to use VLOOKUP, you'll be able to use it with larger, more complex spreadsheets, and that's when it will become truly useful.
screenshot of Microsoft Excel
We'll add our formula to cell E2, but you can add it to any blank cell. As with any formula, you'll start with an equals sign (=). Then type the formula name. Our arguments will need to be in parentheses, so type an open parenthesis. So far, it should look like this:
=VLOOKUP(

Adding the arguments

Now, we'll add our arguments. The arguments will tell VLOOKUP what to search for and where to search.
The first argument is the name of the item you're searching for, which in this case is Photo frame. Because the argument is text, we'll need to put it in double quotes:
=VLOOKUP("Photo frame"
The second argument is the cell range that contains the data. In this example, our data is in A2:B16. As with any function, you'll need to use a comma to separate each argument:
=VLOOKUP("Photo frame", A2:B16
Note: It's important to know that VLOOKUP will always search the first column in this range. In this example, it will search column A for "Photo frame". In some cases, you may need to move the columns around so the first column contains the correct data.
The third argument is the column index number. It's simpler than it sounds: The first column in the range is 1, the second column is 2, etc. In this case, we are trying to find the price of the item, and the prices are contained in the second column. This means our third argument will be 2:
=VLOOKUP("Photo frame", A2:B16, 2
The fourth argument tells VLOOKUP whether to look for approximate matches, and it can be either TRUE or FALSE. If it is TRUE, it will look for approximate matches. Generally, this is only useful if the first column has numerical values that have been sorted. Because we're only looking for exact matches, the fourth argument should be FALSE. This is our last argument, so go ahead and close the parentheses:
=VLOOKUP("Photo frame", A2:B16, 2, FALSE)
That's it! When you press Enter, it should give you the answer, which is 9.99.
screenshot of Microsoft Excel

How it works

Let's take a look at how this formula works. It first searches vertically down the first column (VLOOKUP is short for vertical lookup). When it finds "Photo frame", it moves to the second column to find the price.
screenshot of Microsoft Excel
If we want to find the price of a different item, we can just change the first argument:
=VLOOKUP("T-shirt", A2:B16, 2, FALSE)
or:
=VLOOKUP("Gift basket", A2:B16, 2, FALSE)

Another example

Are you ready for a slightly more complicated example? Let's say we have a third column that has the category for each item. This time, instead of finding the price we'll find the category.
screenshot of Microsoft Excel
To find the category, we'll need to change the second and third arguments in our formula. First, we'll change the range to A2:C16 so it includes the third column. Next, we'll change the column index number to 3 because our categories are in the third column:
=VLOOKUP("Gift basket", A2:C16, 3, FALSE)
When you press Enter, you'll see that the Gift basket is in the Gifts category.
screenshot of Microsoft Excel